Before your visit
Initial inquiry & consultation coordination
Tell us about your preferred clinic, questions, available dates and requested support. We explain the coordination process and help connect you with the medical institution for clinical questions.
Record preparation & appointment coordination
We help you understand the records requested by the clinic, coordinate their delivery through an agreed channel, and arrange consultation and visit times. Preliminary clinic information may change after an in-person assessment.
Stay planning
We help align your travel schedule with the clinic’s proposed visit frequency and follow-up appointments. Your treating clinic determines the medical requirements.
During your stay
BY ARRANGEMENTInterpretation
Chinese-speaking staff are available on site. For other languages, we use AI-assisted interpretation. Tell us your preferred language so we can check support for your visit. Important clinical instructions should be confirmed with your treating clinic.
OPTIONALAirport transfers
Airport pickup or departure transfers arranged for your arrival time, destination and travelling party.
OPTIONALAccommodation
Hotel suggestions and reservation assistance based on your budget, clinic location and length of stay.
Local coordination
We help with appointment changes, clinic communication and requested local transport or accompaniment arrangements Monday to Saturday, 09:00–21:00 Korea Standard Time (KST).
After your return
We help relay questions, clinic-requested progress information, clinic responses and future appointment requests for one year after your return. Medical assessment and clinical advice remain with your treating clinic.
What is included?
Core coordination and optional services are confirmed individually. Hotel stays, vehicle transfers and interpretation may carry separate charges. We explain the service scope, provider, fees and booking conditions before confirmation.
Service Scope & Fees →